In the ever-evolving realm of home monitoring, security companies are constantly striving to stay ahead by investing in research and development to enhance their offerings in response to escalating demand for reliable and comprehensive solutions. Amidst this landscape, Cognitive’s Wi–Fi Sensing technology, known as WiFi Motion™, emerges as a game-changer. By seamlessly integrating WiFi Motion into existing security systems, providers can transform routers and devices into a comprehensive motion sensing network, ensuring adaptability to evolving security needs and offering seamless upgrades. This blog explores the ways in which WiFi Motion enhances home security offerings, emphasizing its ability to complement rather than compete with existing solutions. Recognizing the importance of adaptable security measures, service providers understand that there can be challenges when integrating groundbreaking technologies like WiFi Motion into their professional solutions. However, rather than replacing or competing, WiFi Motion serves as a valuable addition as a secondary verification source, contributing to increased customer satisfaction, revenue growth, and optimized operational costs.
How WiFi Motion Enhances Security Offerings
Now let’s dive into four examples of how WiFi Motion can enhance security offerings and provide customers with a comprehensive and personalized home security experience.
1) Upsell Channel to Premium Security
When it comes to security, customers often start with entry-level solutions like DIY systems before considering professional security subscriptions. WiFi Motion can play a crucial role in this upselling process. By leveraging its core capabilities, such as live motion detection and real-time notifications, WiFi Motion can be used to entice customers to upgrade to higher-tier security solutions by bundling with a provider’s existing services (like WiFi). Its non-intrusive nature, minimal commitment, and low-maintenance attributes make it an ideal entry point for customers seeking to explore security solutions. By adding a “lite” WiFi Motion-driven sensing solution to an existing internet package, service providers enable their customers to effortlessly experiment with a security service without the associated risks. This increases the likelihood of customers upgrading to premium or higher-tier security solutions.
2) Monetize DIY Security with Additional Features
DIY security enthusiasts represent a significant portion of both current and potential customer bases. By seamlessly integrating WiFi Motion into existing home gateways or Wi-Fi client devices, service providers can offer bundled packages tailored for this group. Many DIYers are hesitant to adopt more professional security options due to mismatched needs, expectations, or preferred setup methods. To address this, security providers can develop a new DIY security solution or enhance their current offering to cater specifically to this group. By pairing WiFi Motion functionality with cameras or traditional alarm systems, providers can provide customers with a comprehensive solution at an affordable price that meets their unique needs and requirements. By incorporating a paywall or subscription-based model, providers can also effectively monetize this DIY security solution, encouraging customers to expand their systems by acquiring supplementary hardware components like door or window sensors.
3) Streamline Existing Services
WiFi Motion significantly benefits professional security offerings by reducing costs and false alerts while maintaining customer value. It enables security providers to achieve superior coverage with reduced installation costs and hardware requirements. The software-based nature of WiFi Motion reduces the need for additional hardware, resulting in fewer troubleshooting calls and an efficient setup. The integration of WiFi Motion enhances detection accuracy and contextual understanding by leveraging multiple data points, enabling a clear differentiation between harmless events and potential threats. This integration not only improves overall accuracy but also ensures a more comprehensive analysis by capturing a broader range of contextual information. Overall, WiFi Motion enhances the effectiveness, value, accuracy, and reliability of security systems while reducing the number of expensive sensors, verifying intruder alerts, and seamlessly integrating with any device, providing comprehensive insights and increased value for end-users.
4) Integrate New Context into Professional Security
Integrating WiFi Motion into professional security solutions not only enhances existing offerings but also introduces additional tiers of service to cater to diverse customer needs. By incorporating WiFi Motion’s advanced motion sensing capabilities, providers can offer customers a comprehensive and effective security solution. In a base package, live motion detection and real-time alerts ensure immediate notifications of any unusual activity, providing an added layer of security and peace of mind. Moreover, an upgraded package can include motion history playback, allowing customers to review past events and gain valuable insights. This tiered approach expands the capabilities of professional security systems, empowering providers to offer a higher level of protection and contextual understanding. Through the integration of WiFi Motion, service providers have the opportunity to bolster their current offerings, delivering customers heightened reassurance by promptly detecting and notifying them of any abnormal motion or activity within their residences. This integration not only amplifies the capabilities of their security systems but also serves to augment ARPU by expanding the scope of services provided.
WiFi Motion Helps Reach the Fullest Potential
WiFi Motion is a revolutionary technology that empowers service providers to enhance their home security offerings. By integrating WiFi Motion into existing security systems, providers can transform routers and devices into a comprehensive motion sensing network. This allows for seamless upgrades and adaptability to evolving security needs. By catering to a broader customer base and emphasizing the paramount importance of security, WiFi Motion has the potential to greatly enhance home security offerings instead of merely competing with them. It provides effective solutions that prioritize not only comfort and convenience but also ensure optimal security measures are in place. For security providers aiming to establish themselves as leaders and deliver exceptional security solutions, WiFi Motion should serve as a fundamental element of their strategy. By embracing WiFi Motion, providers can embark on a trajectory of success, differentiation, and customer-centric innovation within the ever-changing realm of home security.
If you are interested in a more in-depth look into how WiFi Motion can complement security offerings, download the full report.